Close-up of two hands gently holding another hand, resting on a white surface

Extending Your Care Beyond the Clinic

Pair Team works alongside primary care providers, FQHCs, specialists, and behavioral health organizations to support high-needs Medicaid, Medicare, and duals patients between appointments — improving engagement, reducing avoidable utilization, and closing care gaps.
‍

Partner with Pair Team

Complex patients need more than a clinic can provide.

High-needs Medicaid, Medicare, and duals patients face barriers that don't resolve between appointments — housing instability, food insecurity, untreated behavioral health needs, and fragmented care. Pair Team extends your reach into the community, so patients get the support they need to stay engaged, follow through, and show up healthier.

Partner With Us

→

Why Pair Team?

Community-Based Engagement

Our Community Health Workers meet patients where they are — building the trusted relationships that keep high-risk Medicaid, Medicare, and duals patients connected to care and addressing the social needs that clinical settings can't always reach.

Multidisciplinary Care Teams

RNs, LCSWs, Community Health Workers, and Nurse Practitioners work together across medical, behavioral, and social needs — handling the coordination so your team can stay focused on clinical care.

Technology-Enabled Coordination

Pair Team reduces the administrative lift on your team. Streamlined workflows, clear handoffs, and real-time visibility mean less time in portals and more time with patients.

Whole-Person Care

We connect patients to primary care, specialists, behavioral health resources, and community services — and follow through to make sure they get there.

An extension of your care team — not a disruption to it.

Pair Team integrates into your existing workflows rather than replacing them. We handle outreach, follow-up, care coordination, and social needs navigation for your highest-risk Medicaid, Medicare, and duals patients — so your clinical team can focus on what they do best.

We don't duplicate. We fill the gaps.

Partner With Us

→

Proven impact.

Let's work together

→

52%

Reduction in Emergency Department Visits

26%

Reduction in Inpatient Visits

$25k

Average Cost Savings for High-Need Patients

*Source: Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs

Built for providers serving the patients who need the most support.

Primary Care Providers & FQHCs

We support your highest-risk Medicaid, Medicare, and duals patients between visits — handling outreach, follow-up, and social needs so care gaps don't become crises.

Behavioral Health Providers

Integrated support for patients navigating behavioral health, substance use, housing instability, and the complex social factors that make treatment harder to sustain.

Health Systems
& ACOs

Partnership models designed to reduce avoidable utilization, improve care transitions, and strengthen your community-based care network.

Community-Based Organizations

Shared workflows and coordinated referrals that strengthen local networks and help more patients access the services they need.

Lets Close the gaps together

Pair Team helps providers deliver more connected, coordinated care for Medicaid, Medicare, and duals patients who need it most — extending your reach into the community while keeping your clinical team focused on care.

Partner with Pair Team

Our Philosophies of Care

Whole-Person Care

Beyond addressing specific health concerns, we focus on the entire well-being of our members. Recognizing that physical, mental, emotional, and social factors are interconnected, our holistic approach ensures that every facet of a patient's health is given attention.

Built On Trust

At Pair Team, trust starts in the community. Our CHW-led care teams, in partnership with local CBOs, build real relationships by meeting patients where they are. Because our care team has lived experience within the communities we serve, patients know they’ll be heard, supported, and treated with dignity.

Community Collaboration

We’ve restructured care to start with what matters most—addressing the social drivers of health. By employing CHWs from the community and integrating with community organizations, we prioritize patients’ immediate needs, build trust and create a strong foundation for long-term engagement in medical and behavioral health care.