Pair Team's mission is to connect high quality care to those that need it most.
Pair Team is focused on innovatively addressing the healthcare needs of the most vulnerable and complex populations.

We partner with safety net organizations to form a network of mission-driven organizations with deep existing community trust. This network is financially-aligned and united by technology which reduces administrative burden while ensuring personalized, convenient care for our patients.

Together as a network, we not only help manage patients' health conditions, but also navigate the healthcare system and address social determinants of health. In essence, we bridge the gap between care providers and patients, bringing quality care to those who need it the most.

Our Leadership

Neil Batlivala
Co-founder & Chief Executive Officer
Cassie Choi
Co-founder, Chief People & Health Equity Officer
Craig Micon
Head of Product
Connie Kim
Executive Vice President, Operations
Keegan Killian
Executive Business Partner

We're hiring

Join our team of nurses, clinicians, and engineers to help bring primary care to those who need it most.

Pair Team in the News
August 28, 2023

Upcoming Healthcare Regulations and Their Impact on Healthcare IT

Healthcare IT Today
August 24, 2023

Politics of Available and Affordable Childcare with Cassie Choi Pair Team

Digital Politics Podcast with Karen Jagoda
August 17, 2023

For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most


Our Values


We consistently strive to earn the trust of our patients and their families, our network partners, and our teammates.


We grow together—as a company and as individuals.


We act like owners and take pride in our work.

Act beyond yourself

Our vision and impact goes beyond ourselves and so must our actions.

From the co-founders
Our Founding Story


As a kid from India, I was on a path to become a doctor following my sense of duty to care for those that needed it most. When I came to the US, I fell in love with computers and I discovered the opportunity to improve healthcare through the lens of innovation and technology.


I became a registered nurse to bring care to the underserved, working hands-on in emergency rooms, homeless shelters, and on the street in Boston. However, I saw firsthand the ways our healthcare system wasn’t meeting the needs of those I cared for, clinical or otherwise. I wanted to create change, so I left nursing to join the world of healthcare innovation.


We became friends in 2016, building the foundation of a technology-enabled primary care network together. We’d spend late nights bonding, Neil writing code and Cassie writing clinical playbooks. We built a lasting friendship, and discovered a shared sense of duty towards improving care as our life’s work. We agreed that healthcare isn’t just clinical: it extends into our communities and our homes, and it is built around trust.

From this friendship, we founded Pair Team in early 2019 to build the bridges between our care delivery system and the communities that support our most vulnerable patients. We are building the tools and operations to improve the wellbeing of our patients, reduce strain and burden on safety-net organizations, and recognize and compensate neighborhood organizations (such as shelters and food pantries) as care providers in the healthcare system.

Pair Team now cares for thousands of underserved patients and we are honored to be on this journey with our community partners.

Cassie Choi and Neil Batlivala, Co-founders

Advisors & Investors

Andrey Ostrovsky,
Former CMO of Medicaid
Myong Lee
Founder of Clever Care MA Plan,
Executive at Clover and Agilon
Paul Cohen
COO at Galileo,
Former VP at One Medical
Shantanu Nundy, MD
CMO Accolade,
Author of Care After Covid