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Whole care, for whole lives.

Pair Team combines a care team with AI to coordinate your care — for people with Medicaid or Medicare. From appointments to food, housing, and transportation, we make it easy to get the support you need, at no cost.

Addressing what matters most, first.

We're here to connect Medicaid and Medicare patients to care that supports their whole life — medical, behavioral, and social — through a dedicated team of clinicians, AI support, and local partners working together. Covered by your plan.

Real care that helps with real life.

Find transitional & Permanent housing or shelters

Through our partnerships with community organizations, we guide you to transitional housing and shelter resources you can count on.

Access groceries, meals, and nutrition programs

We work closely with food banks, community programs, and grocery delivery partners to bring healthy meals and groceries directly to you.

Meet with Clinical and Mental Health Specialists

Your care team makes it easy to see your doctor, with support for scheduling, rides to your visit, and help getting your medications refilled.

Between visits, Flora Provides Unlimited Acces to care

You’ll have access to a team of behavioral health specialists who can provide counseling, guidance, and support for your mental well-being.

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Why Pair Team?

Your health is about more than doctor visits. Pair Team connects your medical and mental health care with real-life support like housing, food, and transportation — all working together to help you stay well.

Our goal is to make accessing care easier. Which is why we proudly partner with over 100 local providers, from PCPs to community based organizations and hospitals. Collaborating with the experts means we can connect you with the support you need, when and where you need it.

We're bridging real people to real possibilities. Our AI health advocate Flora and care platform work together so nurses and social workers spend less time in portals and more time with patients — giving you faster support and smarter care, around the clock.

ECM Patient Story
Maria's Journey
Maria went to a local housing organization looking for housing. After getting to know her, we learned she also needed access to food, medications, and no-cost health insurance.

Real lives, real care.

  • Week 1
    Maria quickly enrolled online so we could help address her needs to find housing support.
  • Week 2
    She worked with our clinical care teams to get additional support, like help connecting with a local pharmacy to refill her depression medication.
  • Week 3
    In need of urgent care, Maria contacted us for same-day support and avoided an unnecessary emergency cost.
  • Week 4
    She was connected with a PCP after a three year gap, as well as transportation assistance and appointment prep.
  • Months 2-4
    With the guidance of Maria's PCP, we did the work to align on her care goals, progress, and support follow-ups.
  • Months 5-6
    Within her first six months, Maria closed her gaps in housing, medication, scheduled and emergency doctor's appointments, and established a care plan for her future.

Over 100 community partners.

Pair Team connects Medicaid and Medicare patients with the community partners, clinics, care teams and AI support they need most. We coordinate with local organizations, clinics, and care teams to make sure people get the medical, mental health, and everyday support they need. We also help partners participate in healthcare programs that create sustainable financial support, so they can keep improving the health of their clients. Interested in partnering with us? Let’s connect.

  • 1
    Housing Support and Shelter
  • 2
    Case Management
  • 3
    Food Access and Basic Needs
  • 4
    Family, Youth and Community
  • 5
    Specialized and Cultural Services
  • 6
    Care Managers  & Probation
  • 7
    Drop-in Centers & Food Pantries
  • 8
    Transportation Providers
  • 9
    Other Social Support Services
Helping Hands LogoCall 211 LogoCatholic Charities USA LogoTurlock Gospel MissionMercy Housing LogoGoodwill Logo

Published research. Proven outcomes. For Medicaid
and Medicare patients.

Our peer-reviewed study, published in the Journal of General Internal Medicine, validates what we see every day: 52% fewer ER visits, 39% fewer hospitalizations, and over $20,000 in annual savings per patient. Now, through the CMS ACCESS model, we're bringing this same approach to Medicare.

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