You Shouldn't Have to Navigate Medicare Alone.

Your Pair Team advocate is here to walk you through your options and get you connected to the right care, fast. Since 2024, advocates have been covered by Medicare, so there’s no cost for this extra support.

Our advocates help you get the most from Medicare.

Do I Qualify?
  • Medicare can be confusing, but you don’t have to figure it out on your own.

  • Pair Team advocates help you understand your options and connect you to the care and benefits you deserve.

  • We make sure you get the right support for your health so you can focus on feeling your best.

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Find doctors and schedule appointments

We help you schedule visits and find in-network providers near you.
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Understand benefits, bills and coverage

Clear explanations of your coverage, costs, and medical bills are provided.
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Stay on top of your care and prescriptions

Keep track of medications, refills, speciality care and communication between providers.
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Process and resolve issues quickly

Get help with referrals, approvals, and claims so your care stays on track.

Frequently Asked Questions

Is this covered by Medicare?

Many Medicare programs include advocacy services as part of your benefits. For eligible members, there's often no additional cost — it can be $0. We'll check your specific plan during the sign-up process.

Are you my insurance?

No, we're not your insurance provider. Pair Team partners with Medicare programs to provide you with dedicated support and advocacy. We work alongside your existing coverage to help you navigate the healthcare system.

How quickly can I talk to an advocate?

Once you're enrolled and we've verified your coverage, you can typically connect with a dedicated advocate within 1-2 business days. For urgent needs, we offer phone support during business hours.

Is my information secure?

Absolutely. All your information is protected under HIPAA regulations. We use bank-level encryption to keep your data safe and private. We will never share your information without your explicit consent.