Community-Based Care for Medi-Cal
 
Whole-person care.
Community-first delivery.
Pair Team delivers medical, behavioral, and social care directly to high-need Medi-Cal beneficiaries—meeting patients where they are through in-person outreach and continuous care coordination. As a Community Care Hub, we extend our impact through a trusted network of community-based organizations, in-house care teams, and integrated technology.Pair Team brings medical, behavioral, and social care directly to the people who need it most — by empowering trusted, local partners. As a Community Care Hub, we support high-needs Medi-Cal beneficiaries through our integrated network of community-based organizations, care teams, and technology.




Who We Serve

We support individuals facing complex challenges, including:

  • Chronic physical health conditions
  • Behavioral health needs and substance use recovery
  • Housing, financial, and food insecurity
  • Reentry from incarceration
  • Difficulty navigating Medicaid or understanding their benefits
  • Challenges scheduling or getting to medical appointments
  • Multiple social needs often overlooked by traditional care systems

How it Works

Pair Team partners with community-based organizations to provide whole-person care, addressing medical, behavioral, and social needs by meeting people where they are.


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Our Approach

  • Coordinate with trusted local partners to identify and enroll high-need members

  • Support medical, behavioral, and social needs through personalized care plans, with proactive follow-ups, medication support, and appointment access.

  • Deliver whole-person care through community health workers, nurses, licensed clinicians, and NPs—building trust through culturally responsive support and lived experience.

OUR IMPACT

By the Numbers

30%


Cost Savings for the
Highest-Risk Beneficiaries


$25k


Savings Per-Patient,
Per-Year


52%


Reduction in Emergency
Department Utilization

29%


Reduction in Inpatient
Hospital Admissions


57%


Of Members
Experience Remission
of Depression

$25k





California-Born.
Cost-Effective.
Scalable. 

By identifying high-need members early and coordinating care across providers, Pair Team reduces total cost of care — all while improving quality and care access.

Our Impact is Supported By: 

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  • Robust technology for eligibility, resource coordination, and reporting
  • Real-time member insights for plans and policy leaders
  • Alignment with DHCS goals and CalAIM implementation

Tech Enabled.
Human-Led.

Our internal technology supports every step — from outreach to care planning to performance tracking — while keeping the member experience at the center. We partner with over 100 CBOs and providers across California to deliver scalable, community-based care at population scale.

Let's Build the Future
of Community Care


Pair Team is committed to working with policymakers and payors to strengthen California’s safety net and scale whole-person care that works.

Connect With OUr Team